HVAC dispatch app in ServiceFlow Pro — a technician reviewing jobs on a phone in the van for HVAC Dispatch

HVAC dispatch app

HVAC dispatch app is a live board: nearest HVAC Dispatch tech, skill match, and a customer ETA instead of a group text. This page is for HVAC dispatchers and ops leads optimizing the board—nearest-tech routing, live ETAs, and skill-based assignment—not the full seasonal FSM overview.

How HVAC dispatch app works in ServiceFlow Pro

With HVAC dispatch app, HVAC Dispatch dispatchers assign work from a live board instead of a group text. ServiceFlow Pro shows nearest techs, skills, and customer ETAs. This page focuses on: CRM with equipment history for smarter dispatch decisions; Estimates and invoicing from the field. Emergency no-cool and no-heat calls use the Emergency job type: the nearest HVAC technician, a live ETA, and the Emergency After-Hours price.
Month-to-month retention for HVAC Dispatch on ServiceFlow Pro is 94% vs 78% industry average. HVAC dispatch app is part of keeping that workflow in one product.
  • CRM with equipment history for smarter dispatch decisions
  • Estimates and invoicing from the field
  • Automated customer ETA notifications

HVAC dispatch app questions