HVAC skill-based dispatch
HVAC skill-based dispatch is a live board: nearest HVAC Dispatch tech, skill match, and a customer ETA instead of a group text. This page is for HVAC dispatchers and ops leads optimizing the board—nearest-tech routing, live ETAs, and skill-based assignment—not the full seasonal FSM overview.
How HVAC skill-based dispatch works in ServiceFlow Pro
With HVAC skill-based dispatch, HVAC Dispatch dispatchers assign work from a live board instead of a group text. ServiceFlow Pro shows nearest techs, skills, and customer ETAs. This page focuses on: AI scheduling suggestions based on tech skills and availability; Mobile technician app with live job updates and ETAs. Emergency no-cool and no-heat calls use the Emergency job type: the nearest HVAC technician, a live ETA, and the Emergency After-Hours price.
Typical HVAC Dispatch tickets run $350–$500. The average HVAC service call is $350–$500. One dispatched job covers your monthly subscription in the first week. HVAC skill-based dispatch is meant to capture that work without extra tools.
- AI scheduling suggestions based on tech skills and availability
- Mobile technician app with live job updates and ETAs
- CRM with equipment history for smarter dispatch decisions
Guides for HVAC Dispatch
Setup docs for the features this trade uses.
HVAC skill-based dispatch questions
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