HVAC nearest technician dispatch in ServiceFlow Pro — a technician walking from a service van to a house for HVAC Dispatch

HVAC nearest technician dispatch

HVAC nearest technician dispatch is a live board: nearest HVAC Dispatch tech, skill match, and a customer ETA instead of a group text. This page is for HVAC dispatchers and ops leads optimizing the board—nearest-tech routing, live ETAs, and skill-based assignment—not the full seasonal FSM overview.

How HVAC nearest technician dispatch works in ServiceFlow Pro

With HVAC nearest technician dispatch, HVAC Dispatch dispatchers assign work from a live board instead of a group text. ServiceFlow Pro shows nearest techs, skills, and customer ETAs. This page focuses on: Mobile technician app with live job updates and ETAs; CRM with equipment history for smarter dispatch decisions. Emergency no-cool and no-heat calls use the Emergency job type: the nearest HVAC technician, a live ETA, and the Emergency After-Hours price.
HVAC Dispatch shops using ServiceFlow Pro often reach first value in < 30 seconds (First HVAC Job Dispatched in Under 30 Seconds). That is the operational bar for HVAC nearest technician dispatch.
  • Mobile technician app with live job updates and ETAs
  • CRM with equipment history for smarter dispatch decisions
  • Estimates and invoicing from the field

HVAC nearest technician dispatch questions